Data Privacy and Protection Statement

Ingungu Investments Pty Ltd, trading as Milestone Finance (“Milestone Finance,” “we,” “our,” or “us”), is committed to safeguarding the privacy, confidentiality, and security of personal information entrusted to us. We process personal data in strict compliance with the Data Protection Act of Eswatini and all other applicable data protection and privacy regulations.

1. Information We Collect

We may collect and process the following categories of personal information:

• Identity details (e.g., full name, date of birth, ID or passport number)

• Contact details (e.g., phone number, email address, postal address)

• Financial information (e.g., income, account details, credit history, transactions)

• Employment or business information (e.g., employer details, company registration)

• Any other information required for regulatory compliance, including anti-money laundering (AML) and know-your-customer (KYC) obligations.

2. How We Use Personal Information

We use personal information for lawful business purposes, including but not limited to:

• Providing financial services and products requested by clients

• Conducting due diligence, KYC, and AML checks as required by law

• Managing client relationships and communication

• Processing transactions and maintaining accurate records

• Complying with legal and regulatory obligations in Eswatini and other applicable jurisdictions

• Improving our services, security, and operations.

3. Lawful Basis for Processing

We process personal information based on one or more of the following legal grounds:

• Consent provided by the data subject

• Performance of a contract with the client

• Compliance with legal or regulatory obligations

• Legitimate business interests pursued by Milestone Finance, provided they do not override data subject rights.

4. Data Sharing and Disclosure

Milestone Finance does not sell or rent personal data to third parties. We may, however, share information with:

• Regulatory and supervisory authorities, where legally required

• Credit bureaus and financial institutions, for legitimate financial and compliance purposes

• Service providers who support our operations under strict confidentiality agreements

• Legal or professional advisors, when necessary.

5. Data Protection and Security

We implement appropriate technical, organizational, and administrative safeguards to protect personal data from unauthorized access, alteration, loss, or disclosure. Access to personal data is restricted to authorized personnel only and is handled in accordance with strict confidentiality obligations.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Once data is no longer required, it will be securely destroyed or anonymized.

7. Data Subject Rights

Under the Data Protection Act of Eswatini, individuals have the following rights:

• Right of access – to request copies of personal data we hold

• Right to rectification – to request correction of inaccurate or incomplete data

• Right to erasure – to request deletion of personal data, subject to legal obligations

• Right to restriction of processing – to limit how we process data under certain circumstances

• Right to object – to object to processing based on legitimate interests

• Right to data portability – to request transfer of personal data to another service provider, where applicable.

Requests to exercise these rights may be made by contacting us using the details below.

8. International Data Transfers

Where personal data needs to be transferred outside Eswatini, Milestone Finance ensures that such transfers are conducted in compliance with applicable data protection regulations and with adequate safeguards in place.

9. Updates to This Statement

Milestone Finance reserves the right to amend or update this Data Privacy and Protection Statement at any time to reflect changes in our practices, regulatory obligations, or business operations. Updated versions will be published on our website.

10. Contact Information

For questions, concerns, or to exercise your data protection rights, please contact us at:

Ingungu Investments Pty Ltd t/a Milestone Finance

Address: Office G0A, Gwamile Street, Mbabane

Email: service@milestone-finance.com

Contact Number: 7819 4463